Helping to Ensure Optimum Performance
Managing complexity, mitigating risks, and controlling costs of today's solutions
has become increasingly important when considering your IT strategy. The optimization
of your operations and solution landscape is key to becoming a best-run business.
Software Tailor Active Global Support delivers the skills and resources you need
to optimize the performance of your solution and manage you business processes more
Software Tailor Active Global Support can assist you in deploying a full, end-to-end
solution operations strategy which will allow you to adapt existing solutions to
changing market and business requirements – and take advantage of the new innovations
that will make your business more successful. We can help you reduce the total cost
of operations of your IT infrastructure and enable you to accelerate and maximize
your return on investment in Software Tailor solutions.
With Software Tailor Active Global Support, you benefit from Software Tailor's years
of experience gained in supporting the industry's installed base of customers. We
empower your organization through knowledge transfer and access to standards and
best practices – so your IT and business process experts can harness widespread
IT landscapes and better implement your enterprise service-oriented architecture
(enterprise SOA) strategies.
Software Tailor Active Global Support provides a complete portfolio of maintenance
offerings and a comprehensive range of services that enable you to continually improve
core business processes while leveraging your existing solutions.
End-To-End Solution Operations
Companies expect high availability and continuity of your applications, flexibility
to quickly implement changes, and low total cost of ownership. To achieve this,
you need an IT strategy that focuses on the management of complexity, risks, and
costs – not to mention the right skills and resources. Having standardized procedures
that leverage the experience of your organization and software supplier is a key
prerequisite for optimizing application management.
End-to-end solution operations provides an overall blueprint for optimizing the
operations of your Software Tailor solutions. Software Tailor's commitment to our
customers is to provide you with the tools, hands-on training, services, and education
to help your support staff get the most out of your Software Tailor solutions. End-to-end
solution operations is made up of three essential components that create the overall
program: standards, services, and training.